Warehousing Technology

Product is held on behalf of our customers, providing them with a variable cost structure, underpinned by high quality facilities, pick and pack activities, and managed via our own warehouse management technology.

Mainchain, your strategic partner

Our global online customer portal, Mainchain, is a practical tool designed for easy supply chain management. It gives you a quick look at all your activities across our services in real-time, 24/7, from anywhere in the world. With Mainchain, you’re not just keeping track of your operations – you’re also getting a sense of how you stack up against industry norms. It’s a straightforward and reliable way to manage your supply chain effectively in today’s fast-paced global market.

Manage & Create with Mainchain

Create Orders

Make use of easy order entry for the creation of both inbound and outbound orders with pre-loaded product and receiver information. With Mainchain, you can:
 
  • Save receiver information for repeated entry
  • Select your delivery date
  • Check real time stock on hand levels visible at the point of booking
  • Ensure mandatory order and delivery information is provided

Link Our Systems (EDI)

Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI capabilities include:
 
  • Purchase orders
  • Sales orders
  • Order confirmation
  • Reports
  • Order reconciliation
  • Stock reconciliation
  • Inventory status change
  • Stock adjustment
  • Consignment manifest
  • Notifications

Set Up Notifications

You can configure notifications to be send to you at specific milestones. You no longer have to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them, too. They are easy to read and packed with useful information. These notifications can be send via email or SMS.

Centralised Communication

Enquiries are prioritised and reported on in one central point. You can:
 
  • Create and receive an issue for a shipment
  • Filter issues through classification including:
    • Labelling 
    • Stock variance
    • Billing accuracy
    • Damage
    • Delay
Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence. 

Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it.

Report & Visualise with Mainchain

View All Activities

The Mainchain dashboard provides an instant view of all your current activities across all services. You can:
 
  • Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
  • Filter by goods' direction, date range and key milestones
  • Display information as a list or in a graph

Global Inventory Visibility

Our global warehousing footprint is supported by one Mainfreight warehousing technology platform ensuring full visibility in one system across any combination of cities and countries.

View inventory by product code and filter results by attributes such as: 
 
  • Pack
  • Pack size
  • Committed
  • On order
  • Held
  • Damaged
  • Available
  • In transit
  • Stock on hand

Access Tracking Data

Get the most up to date information for each shipment at your fingertips or track through milestones to receive estimated and actual date information.

Comprehensive order-to-door tracking of shipments include:
 
  • Confirmed depature
  • First transport leg arrival
  • Second transport leg departure
  • Arrival notice
  • Customs clearance
  • Cargo available
Available for you via Mainchain and for your receivers / customers / suppliers via Mainfreight.com

Retrieve Broader Results

Use the advance search platform to view a broad range of order information, including:
 
  • Warehouse
  • Customer
  • Order reference
  • Consignee
  • Status
  • Carrier
  • Carrier reference
 
Save previous searches. You don't have to reapply search parameters:
 
  • Search one year of data (both past and future)
  • Export information in Excel or CSV

Receive Proof Of Delivery

Once outward orders have been delivered, you can view and download proof of delivery (POD). All Mainfreight PODs include the name of the person that accepted the freight and are available online for seven years.
Engagement in the workplace - Supply Chain - Streamline your supply chain with our global potal and Warehouse Management System

Reporting

Create Reports 

Within Mainchain you can analyse your supply chain by customising reports with filters. You are able to create reports on demand or scheduled as required, including:
  • Transaction history
  • Inward transactions
  • Outwards transactions
  • Client stock expiry
  • Stock on hand reporting including under bond information

View In-depth Analysis 

Mainfreight have a range of reporting tools that add value around service and cost control. These can be run on a scheduled or ad hoc basis. Reports include:
  • Picked In Full On Time (PIFOT)
  • Delivered In Full On Time (DIFOT)
  • Inbound performance
  • Outbound performance
  • Continuous improvement
  • Inventory record accuracy

Discussions with your Account Manager can address areas for improvement and agree on corrective action and measurement criteria.

Global Visibility

Global Visibility

Our global online customer portal 'Mainchain' provides all the tools you need to manage your supply chain, anytime, anywhere.

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Enquiry

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